Mood In Case
ShopDIY StudioPoliciesBag

PRIVACY NOTICE · UPDATED AUGUST 16, 2026

Only the data needed to run the store.

This notice explains the information used to operate Mood In Case, prepare and fulfill orders, support customers, prevent fraud and understand basic website performance.

Information collected

  • Contact and order information: name, email, mobile number, shipping address, order number, selected product, color, phone model and quantity.
  • Payment references: PayPal order, payer and capture identifiers, payment status and amount. We do not receive or store a customer’s full card number, bank credentials or PayPal password.
  • Website information: an anonymous random session identifier, device category, page path, product interactions, TikTok-link clicks, referring domain, campaign parameters, content or post identifiers, cart data stored in the browser and basic security logs.
  • Email updates: when a visitor expressly subscribes—or separately checks the optional checkout-reminder box—we store the email address, consent record, selected bag summary and attribution needed to send the requested sequence and honor an unsubscribe.
  • Messages, return evidence and other information a customer voluntarily provides for support.

Custom artwork data

For a custom order, we store the uploaded source image, generated layout preview, placement choices and customer instructions so we can preflight, produce and support the order. Only submit content you own or are authorized to reproduce.

Custom artwork is not added to a public gallery. It may be shared only with providers reasonably needed to host files, process the order, print the case and resolve customer-service issues, and is retained only as long as reasonably needed for those purposes and legal records.

How information is used

  • Create, verify, fulfill, deliver and support orders.
  • Send requested design and product emails to subscribers and process unsubscribe requests.
  • Process returns, refunds, package issues and customer requests.
  • Protect the checkout, detect abuse or fraud, maintain records and meet legal obligations.
  • Measure site performance and improve products, content and navigation.

When information is shared

Information is disclosed only as reasonably needed to providers that support the transaction and store operation, such as PayPal and, when enabled, Stripe, hosting and security providers, fulfillment and delivery partners, customer-support tools and analytics providers when enabled. It may also be disclosed when required by law or to protect rights and safety.

Our payment providers process payment data under its own privacy practices. We do not sell personal information for money. We do not currently share personal information for cross-context behavioral advertising. Facebook, Instagram or other advertising pixels will not be enabled until this notice and the appropriate cookie choices are updated.

Retention and security

We retain order and transaction records for as long as reasonably needed for fulfillment, returns, fraud prevention, accounting, tax and legal obligations, then delete or de-identify information when practical. The anonymous analytics identifier lasts only for the browser-tab session; cart data may remain in the customer’s browser until cleared.

Subscriber email and consent records remain active until the subscriber unsubscribes. An unsubscribe link is included in marketing email, and suppression information may be retained to prevent further sends.

We use reasonable administrative and technical safeguards, but no online system can promise absolute security.

Choices and U.S. state rights

Depending on where a customer lives and whether a law applies to this business, the customer may have rights to know, access, correct or delete information, receive a portable copy, limit certain sensitive-data uses, or opt out of sale or targeted-advertising sharing. We will not discriminate for making a valid privacy request.

Submit a request through the Contact page and provide enough information to verify the request. We may retain information that is legally required or necessary to complete transactions, prevent fraud or resolve disputes. Browser Global Privacy Control signals will be honored where legally required after advertising technologies are enabled.

Children and changes

The store is not directed to children under 13 and we do not knowingly collect personal information from them. A parent or guardian may contact us about information submitted by a child.

We may update this notice when services or laws change. The updated date and material changes will be posted on this page before the revised practices take effect where required.

PayPal independently controls the payment information it processes. Review the PayPal Privacy Statement ↗.

Need help applying this policy to an order? Visit Customer Care. These store policies are practical operating terms, not a substitute for legal advice; non-waivable consumer rights continue to apply.